Before release, we confirm the audience, channel, authentication, connection ownership, monitoring and rollback approach. The pilot must meet its agreed acceptance criteria. We then test the published experience with intended users, document support responsibilities and review early failures before expanding access or adding another task to the agent’s scope.
Microsoft’s publishing guidance calls for testing the published agent before wider release. Available channels and authentication depend on your configuration and administrator policies; we verify them in your environment.
Your operating plan names a business owner for quality, an administrator for access and connections, and a support owner for failures. It also defines what happens when an upstream system changes or an approved document is retired.
Measure accepted task completions, review effort and exceptions over an agreed period. Any claim of savings comes from that measurement, with baseline assumptions visible.