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Buyer’s guide · cost, capacity and cash

What will AI implementation actually cost you?

Start with the work, the systems and the cost of keeping it running. Use this open worksheet to test your assumptions before approving a project or comparing a proposal. No email required.

Your assumptions, visible

How do you estimate AI implementation cost?

Estimate the one-time work to get the system operating, then the ongoing cost to keep it useful. Add software, usage, support and paid review. Model staff time separately, including exceptions and oversight. The worksheet below makes those assumptions visible so you can challenge the economics before committing to a project.

All assumptions are editable. Values stay on this page and clear on refresh. This worksheet makes no external requests with your entries.

01 / What changes in the work?

Requests, documents or completed transactions.

Total hands-on time across everyone involved.

Include standard human review; estimate conservatively.

Use a test sample when available.

Additional to routine time; avoid counting it twice.

Monitoring, maintenance and reviewing results.

An internal planning rate; capacity value is not cash saved.

02 / What will it take to start?

Implementation, migration, setup and paid training.

Existing staff time, shown separately from cash spending.

03 / What changes in monthly cash?

Only costs added by this project.

Models, API calls, storage and transaction fees.

External maintenance or support; avoid duplicate fees.

New contractor or overtime spending. Existing salaries belong in capacity, not here.

For example, removed contractor fees or overtime. Do not enter the value of saved salaried hours.

Your assumptions · starting at zero

Capacity and cash, separately.

Net staff capacity recovered / month
0 hours
0 hours now → 0 hours after. Negative means more staff time.
Value of that capacity / month
$0
Planning value at your hourly rate. It does not enter cash savings or payback.
Added recurring cash spending / month
$0
Software + usage + support + additional paid review.
Net cash improvement / month
$0
Documented cash avoided minus new monthly costs. Negative means added spending.
First-year cash outlay
$0
One-time spending plus 12 months of new costs, before avoided spending.
First-year net cash cost
$0
After documented avoided spending. Negative means cash improvement.
Simple cash payback
Not reached
Requires a positive monthly net cash improvement.

Internal setup: 0 hours, valued at $0. This existing staff effort is shown separately and is not added to cash outlay.

Read the formulas and limitations
  • Current hours = monthly cases × current minutes ÷ 60.
  • Future hours = cases × (routine minutes + exception rate × extra exception minutes) ÷ 60 + oversight hours.
  • Capacity value = net hours recovered × hourly staff cost. Do not add it to avoided cash.
  • Added monthly cash = licenses + usage + support + additional paid review.
  • Monthly net cash = documented spending avoided − added monthly cash.
  • First-year cash outlay = one-time cash + 12 × added monthly cash. Subtract 12 × cash avoided for net cash cost.
  • Payback = one-time cash ÷ positive monthly net cash.
  • Constant volume and a full year at steady state are assumed. This model excludes ramp-up, revenue gains, taxes, financing and the time value of money.

What changes a proposal

Which details should your implementation quote include?

A useful quote ties its cost to a defined workflow, named systems, delivery responsibilities and acceptance tests. Ask what is included, which dependencies remain unverified and who pays to operate the result. A smaller price is only meaningful when the proposed scope and operating obligations are genuinely comparable.

Cost areaAsk the providerEvidence to request
Workflow definitionWhich exact task starts and ends the project?Steps, owner, exception examples and acceptance criteria.
System connectionsWhat access is confirmed, and what depends on another vendor?Connector or API validation; permissions; rate and licensing limits.
Data preparationWho cleans, labels and approves source material?A sample reviewed for quality, ownership and access.
Testing and launchWhat happens with duplicates, missing records and failed requests?A test set, named reviewer and recovery procedure.
Ongoing operationWhat does monthly support cover, and what becomes a new project?Usage assumptions, support scope and change process.
Exit and ownershipCan we move the system or bring support in-house?Account ownership, export options, documentation and handoff terms.

Avoid a misleading business case

Are recovered hours the same as cash savings?

Recovered hours become cash savings only when they reduce spending that would otherwise occur. A salaried employee finishing administration faster may gain time for customers, quality or growth while payroll stays the same. Keep that capacity benefit separate from removed contractor fees, reduced overtime or another documented change in expenditure.

Capacity: a coordinator can handle more requests within the same working week. That may be valuable, but the worksheet does not treat it as money returned to the budget.

Cash: a recurring outsourced processing fee is actually removed, while new operating costs are counted. Enter the documented avoided fee, without adding the monetary value of the same work again.

Revenue: more capacity might support additional sales. Model that separately with demand, close rate, delivery cost and a measured period; it is not assumed here.

Turn assumptions into evidence

What should you measure before approving the full build?

Measure a representative sample of the current workflow, then test the proposed process against normal and difficult cases. Track hands-on time, completed work, exceptions, review effort and new operating charges. Record when the sample was taken and what it excluded so a temporary pilot result does not become an unsupported forecast.

  1. Choose the unit: one completed client intake, approved invoice or resolved request.
  2. Time the whole handoff: include checking, rework and chasing missing information. Keep waiting time separate from staff effort.
  3. Test inconvenient cases: invalid permissions, duplicate submissions, missing attachments and ambiguous instructions.
  4. Confirm real bills: use your actual software agreements and a scoped proposal. Replace estimates as those become available.
  5. Set a decision: agree the required result and who can pause, change or stop the project.

Before we begin

Frequently asked questions

Are the example numbers Aule’s prices?

No. The worksheet starts at zero, and its optional example uses synthetic assumptions to demonstrate the math. An Aule quote depends on the agreed workflow, integrations, access, acceptance tests and support scope.

Why does payback say “not reached” when the model saves hours?

Because recovered staff time and cash are different. Payback requires documented avoided spending to exceed new monthly costs. The model deliberately excludes capacity value from that calculation.

Does the worksheet save or send my entries?

Entries stay in this page’s state and clear when you refresh or leave. The download is generated in your browser. Using the worksheet does not submit a lead or send its values to Aule.

What if the model shows a negative capacity result?

The proposed process uses more staff time under your assumptions. Check review, exception and oversight effort, then reconsider the design. Do not hide that result by counting only the automated steps.

Does this include implementation delays or revenue growth?

No. It is a simple constant-volume, steady-state planning model. Ramp-up timing, revenue changes, financing, taxes and the time value of money require a separate analysis.

Find the right starting point

Define delivery scope with AI implementation, business process automation or systems integration. For an agent inside Microsoft’s tools, explore Copilot Studio consulting.

Still choosing the approach? Read build vs. buy automation. Use Find Your AI Opportunity to choose the work, then Plan Your AI System to create the build brief.

A practical first conversation

Start with the work that needs to change.

Bring your assumptions and the workflow behind them. We can inspect the required connections, ownership, test cases and operating costs, then define a scope your team can evaluate. A useful first conversation starts with an example of the work and a clear decision you need to make.

Discuss the scope behind your numbers